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    • Mr. Move

    7.2
    based on 25
    Sirelo and Google reviews
    i
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    What customers are saying
    pro
    Professional (9)
    pro
    Communication (2)
    con
    Unprofessional (4)
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    Overview Reviews Sources
    Services
    International removals
    National moving
    Pet transport
    Associations
    IAM
    IMA

    About

    Mr. Move is a professional packers and movers company specializing in international relocations and offering comprehensive moving and storage solutions. We handle domestic, local, and international moves by sea, air, and land, ensuring a seamless transition for our clients.

    Our Services:
    ✅ Packing & Transportation – High-quality packing materials and expert handling
    ✅ Unpacking & Debris Removal – Hassle-free settling-in experience
    ✅ Storage Solutions – Secure 24/7 monitored storage with safety against theft, flood, and accidents
    ✅ Technical Support – Assistance with installation, hanging paintings, and more
    ✅ No Hidden Costs – Transparent pricing with no last-minute surprises

    We take pride in delivering smooth, stress-free relocations while maintaining the highest standards of trust, safety, and customer satisfaction.

    🌍 Visit us at:
    🔹 www.mrmove.in (Moving Services)
    🔹 http://www.mrstorage.in (Storage Solutions)    Read more

    Sirelo asks...

    What makes your company stand out?

    Mr. Move stands out in the packers and movers industry because of our commitment to quality, transparency, and customer satisfaction. Here’s what sets us apart: 1️⃣ International Moving Expertise 2️⃣ End-to-End Solutions 3️⃣ Transparent Pricing – No Hidden Costs! 4️⃣ Secure Storage Facilities 5️⃣ Trusted by Corporate & Individual Clients 6️⃣ Professional Team & Personalized Service

    What is your insurance policy? How do you deal with damaged items?

    At Mr. Move, we offer two types of insurance: 1️⃣ Transit Insurance – Covers damages due to accidents, fire, or theft during transit. 2️⃣ Comprehensive Insurance – Covers full-value protection, including mishandling and unforeseen damages. Damage Handling Process: ✅ Report immediately upon delivery. ✅ Inspection & claim assistance for insured items. ✅ Case-by-case review for non-insured items. We recommend comprehensive insurance for valuable

    What is the best advice you would give to customers?

    The best advice for customers planning a move with Mr. Move: ✅ Plan in Advance – Early booking ensures better scheduling and smooth execution. ✅ Declutter Before Packing – Reduce unnecessary items to save costs and space. ✅ Label & List Your Items – Helps in easy identification and unpacking. ✅ Opt for Comprehensive Insurance – Protects against unexpected damages. ✅ Communicate Special Requirements – Inform us about fragile or high-value items. A planned move is a stress-free move.
    Have you moved with this company?
    We'd love to hear about your experience.
    Leave a review

    Reviews

    25
    7.2
    based on 25
    Sirelo and Google reviews
    How is the review score calculated?
    55% of the users recommend this moving company
     on Sirelo
    I selected MrMove for a move from India to Portugal after examining 2 other competitors. MyMove seemed the most professional; their Sales team responded quickly to questions; and follow up as the due date neared was great. The moving team arrived on schedule. Matters started going downhill from there.

    The moving team had enough personnel, but the 'boss' wasn't organized. They wasted a lot of time packing individual items that did not need such packaging — I brought it up a couple of times. The result: they ran out of time and finished the latter half in quite a slipshod way; they even ran out of cartons. I wanted marking of the cartons by room so that it'd be easier when unpacking — they failed to do that.

    Shipment happened on schedule but matters took a nasty turn on arrival at the port destination. Their estimate of 'port and destination charges' was way, way, off; they had indicated $250 to $350; it turned out to be more like $1,500. Worse, neither they or their Portugal partner, alerted me to the need for a baggage certificate from the Consulate in India… which resulted in a Customs hold up in Portugal for almost 1 month, customs duty and fees of about $2,000 and demurrage (because of customs delays) of $1,200.

    They then demanded that I pay their Portugal partner in Euros even though our contract specifically said that the option to pay in INR or Euros was mine. They even lied to me repeatedly on the matter. Sandeep Rana, the boss I think, and the rest of the team simply ghosted my repeated email queries either by answering questions that I did not ask, lying about the contract (that was obvious to see) or not responding at all,

    I think their partner in Portugal also played their game, pretending that timelines were short, that MrMove's transfer would not arrive in time, blah, blah, blah… so 'you must pay in Euros right away'. About 3 weeks before the goods were actually delivered, I had already paid 4,000 Euros to the Portugal partner with timelines slipping from '29th April for sure' to 'next week' repeatedly, until the goods were actually delivered on 18th May, just 2 days before I was leaving Portugal for Canada. Overall, the experience was very stressful and, if I'd known what I now know, I'd never have shipped my goods, instead simply selling them in India.

    Bottom line: MrMove cannot be trusted. They are great when selling, but they appear to be a small outfit with no integrity, and are either incompetent or wilfully obfuscating true costs which are not covered by the contract. For international shipping at least, look elsewhere.    Read more
    Moved from Dodamarg (India) to Alfarelos (Portugal)
     on Sirelo
    A whole bunch of unprofessional people. Will be the perfect salesman to begin. And once you proceed with them and pay them advance, that is when the whole reality comes. All false commitments. Will give you an all inclusive package and later on add all the various unavoidable charges. Will never pick your calls. Only writes to you to pay all those extra costs else will charge additional late fee and when you try and call them to clarify no one takes your call. Never never use them for any of your requirements. Our biggest blunder to hire them.
    con
    Failure to comply
    Moved from Mohali (India) to Perth (Australia)
     on Sirelo
    Such a irresponsible company.
    Lots of damages happened because unprofessional packing.
    I claimed insurance but they simply have been ignoring my e mails and calls.
    con
    Damage settlement
    Moved from Noida (India) to Abu Dhabi (United-Arab Emirates)
     on Sirelo
    We recently used Mr Move for our relocation, and we couldn’t be more impressed with their services. From the very first interaction, the team was professional, responsive, and attentive to our requirements. They provided a clear plan, transparent pricing, and answered all my questions with clarity.
    They ensured that fragile items were given special attention. The unloading process was efficient and well-coordinated, and we were especially impressed with how smoothly they managed bulky furniture.
    What stood out most was their attention to detail and commitment to customer satisfaction. We received an email with the exact location of the container and re-confirmation of the delivery date every 2-3 days.
    Everything was delivered safely and before schedule, with no damage or hassle.
    The team’s professionalism, courteous behavior, and seamless execution turned what is usually a stressful process into a smooth and worry-free experience.
    We highly recommend Mr Move to anyone looking for reliable, trustworthy, and efficient movers and packers. They truly deliver on their promise of excellent service.

    We will be re-contacting Mr Move when we move back to Europe.    Read more
    pro
    Communication
    Moved from Brussels (Belgium) to Delhi (India)
     on Sirelo
    I recently used Mr Move for shipping my belongings from Gurgaon to Sydney, and I must say, the experience was excellent!

    The entire process, from the initial consultation to the final delivery, was smooth and well-organized. Their professionalism, prompt communication, and attention to detail made a potentially stressful process seamless and hassle-free. They were always available to answer my questions and ensured that everything was on track at every step.

    I highly recommend Mr Move for international shipping, and I truly appreciate Mr Move Team exceptional support. Keep up the great work!
    pro
    Professional
    Moved from Gurgaon (India) to Sydney (Australia)
     on Sirelo
    'BIG TIME CHEATERS, AVOID THEM'. Worst relocation company trying to cheat customers at every step
    First they did video survey and estimated my inventory to be 50CBM and shared very high quote. Once I told them that all the other three companies estimated the same inventory to fit in 25CBM. They instantly reduced from 50CBM to 25CBM and shared the quote immediately.
    They do not share any of their hidden costs upfront. Once you pay them initial deposit, you are in a trap as they will not return back any money. They keep charging for so many unknown things on top that your door to door will cost several times more then their original estimates. They also threaten you about their legal team if you tell them you will leave reviews about their third grade cheating techniques. Avoid them at any cost.
    con
    Unprofessional
    Moved from Slough (United Kingdom) to Bangalore (India)
    Response of
    Dear Mr. Vijaya Kumar

    We strongly deny all the false claims made in your review. It is important to clarify that **no relocation service was provided** to you by our company at any stage. You were only given an estimate after a standard video survey, which is a common industry practice. The volume revision you mentioned was based on a mutual discussion and the list of items you shared during the call — not any deception or manipulation on our part.

    You were clearly informed in writing that the **booking amount is non-refundable**, as it covers time, resources, and planning allocated to your case.

    Your allegations regarding hidden charges and threats are **completely baseless and defamatory**. We maintain complete transparency in our quotes, and our terms and conditions are always shared with every client before confirmation.

    Your intention appears to be to **malign our reputation with fabricated and misleading claims**, which is a serious offense. Please note that **our leg al team is in the process of issuing a formal notice** to you for spreading false and damaging information about our company in a public forum.

    We request you to refrain from posting further defamatory content. If you have any genuine concern or query, you're welcome to reach out to our support team directly.

    Sincerely,
    Team Mr. Move    Read more

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    C-10/53, Sec-15, Rohini
    110085 Delhi
    097111 18387
    [email protected]
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    Review Sources

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    4.0
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